Bills & Insurance
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The Cullman Regional Medical Center Patient Financial Services department assists patients through multiple areas of the hospital including: Fiancial Counselors, Cashier, Customer Service Call Center, Central Registration, Pre-Registration, Business Office, Scheduling and operators. The Patient Financial Services team consists of more than 50 full-time staff members to support the multiple departments of Cullman Regional Medical Center.
If you have questions or concerns about your hospital bill, call the CRMC Customer Service Call Center at (256) 737-2986.
Prior to your admission, you will be asked for your hospital insurance identification card. The CRMC Patient Financial Services staff will verify your coverage and estimate the benefits your policy will pay. You will be expected to pay those charges, which your insurance identifies as your responsibility.
We will work with you in every way to see that your insurance coverage is utilized to the fullest. However, you are ultimately responsible for your account. A financial counselor may visit your room during your stay and can assist in payment arrangements if you cannot pay.
Your hospital does not include fees for the professional services of your physicians, anesthesiologists, surgeons or consulting physicians.
In addition, the hospital bill does not include fees for the services of physician specialists such as radiologists or pathologists. Although your bill will carry a hospital charge for the administration of these services, separate charges will be billed to you by these physician groups to cover their professional fees.
A special Note to Our Medicare Patients
Patients admitted under the Medicare plan are responsible for the deductible portion of their bill plus any uncovered items unless covered by supplemental insurance.
Cashier & Financial Counselors: Located immediately Inside the Hospital Main Entrance.
Central Registration: Located inside the Outpatient Procedure Entrance, to the left.
1912 Alabama Highway 157
Cullman, AL 35058
PO Box 1108
Cullman, AL 35056-1108
Telephone: (256) 737-2986